Short answer
On Pre-Billing, click Looks right on the row in Not what they usually do or Pay codes that do not match the day. The row moves to the reviewed list in that panel, with your name and the time, and stops counting as an open finding. To clear several at once, tick them and click Looks right with the count. Undo on a reviewed row puts it back.
Step by step
- Open Pre-Billing and pick the date range.
- Find the row in Not what they usually do or Pay codes that do not match the day.
- Check the visit. Click Open if you want to see it first.
- Click Looks right, or tick several rows and click Looks right with the count.
Good to know
- Looks right changes nothing on the visit. Pay, billing and the pay code stay as they are. To change the code instead, pick it on the row, or use Use the suggested code for each visit.
- It comes back if the visit changes. If the client, caregiver, times, pay code or miles change after you mark it, the finding shows again for another look.
- Each finding is separate. A visit with two findings needs Looks right on each one.
- Everyone in the office sees it. The reviewed list shows who marked each row and when.
- Office staff only. Caregivers cannot mark findings.