An office block nobody is on yet, such as front desk coverage, can be offered to caregivers. Open the saved block in Scheduling and unfold the Open shift row at the bottom of the block editor. Under Who can ask for it, pick Every caregiver or choose people, add an optional note, and press Offer it. The people you picked get a notification; everyone else finds it in Open Shifts under Office time you can ask for. Caregivers ask for the block rather than taking it. You get an Office block requested alert, and Approve puts that caregiver on the block and tells everyone else who asked that it went to someone else.
Step by step
- Turn on shift swapping in Settings if it is not on.
- Open a saved, unassigned office block that has not started.
- Unfold Open shift, choose who can ask for it and press Offer it.
- When the request alert arrives, open it and press Approve or Decline.
Good to know
- The Open shift row only appears for a saved, unassigned block that has not started, and only while shift swapping is on.
- If you put someone on the block yourself in the meantime, an approval never replaces them.
- Press Stop offering to withdraw it.