Short answer
A visit with no caregiver is not shown to caregivers on its own, and publishing a schedule does not show it either unless you offer it. Caregivers see it under Open Shifts once you offer it, and only when Open shifts and shift swaps is on in Settings, Business Settings. Offer one visit from its cover finder (Offer it to all), or click Offer open shifts on Scheduling to send every open shift in a range of dates at once.
Step by step
- Open Settings, Business Settings, and turn on Open shifts and shift swaps.
- On Scheduling, click Offer open shifts, pick the dates and click Offer.
- Or, when you publish, leave Offer the open shifts ticked.
- Caregivers see the shifts under Open Shifts and tap Accept Shift. The first to accept gets each one.
Good to know
- Closing the finder keeps the visit unassigned. Click its unassigned badge on the calendar to offer it later.
- A drafted visit cannot be offered. Publish it first; Review and publish can offer its open shifts at the same time.
- Offer open shifts sends each shift to every active caregiver who is free at that time, and each caregiver gets one notification. A shift already offered is not sent twice.
- A shift where every caregiver is already booked is not offered. Use Find caregiver on it to see who could move.