Short answer
Yes, once Open shifts and shift swaps is on in Settings, Business Settings, and you offer the visits that have no caregiver. Click Offer open shifts on Scheduling to offer every open shift in a range of dates at once, or leave Offer the open shifts ticked when you publish a schedule. Caregivers who are free at that time see them under Open Shifts and tap Accept Shift; the first to accept gets the visit.
Step by step
- Open Settings, Business Settings, and turn on Open shifts and shift swaps.
- Build the schedule and leave the caregiver empty on the visits you want picked up.
- On Scheduling, click Offer open shifts, choose the dates and click Offer.
- If your agency publishes schedules, leave Offer the open shifts ticked in Review and publish instead.
- Caregivers get one notification and see the shifts under Open Shifts. The first to tap Accept Shift is put on the visit.
Good to know
- Just leaving a visit with no caregiver, or publishing it, does not show it to caregivers. It has to be offered.
- Each shift goes to every active caregiver who is free at that time. A caregiver already booked then, on leave or inactive does not get it.
- A shift already offered is not sent again, so you can run Offer open shifts as often as you like.
- To offer one visit, open its cover finder from the unassigned badge on the calendar and click Offer it to all.
- Caregivers can also ask to swap a shift with each other; the office approves each swap.