Availability Management

Know exactly when your caregivers are available, detect conflicts before they happen, and find the right caregiver for any time slot — all from one view.

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Caregiver Availability Windows

Each caregiver can set their own availability windows — the days and times they are available to work. Schedulers see this availability overlaid on the calendar, making it easy to assign visits during open hours.

How availability windows work

  • Caregivers set weekly recurring availability (e.g., Mon-Fri 8AM-5PM)
  • Support for split shifts (e.g., morning and evening blocks)
  • Availability can be updated by caregivers or office staff
  • Calendar visually highlights available vs. unavailable time slots
  • Time-off requests automatically block availability for those dates
Pro tip: Caregivers can update their availability from the mobile app, so it stays current without office staff needing to manage it.
Caregiver availability view in AveeCare

Automatic Conflict Detection

AveeCare automatically checks for scheduling conflicts every time you create or modify a visit. You'll be warned before any double-booking can happen.

Double-Booking

Detects when a caregiver is already assigned to another visit during the same time window. Prevents overlapping assignments.

Outside Availability

Warns when you try to schedule a caregiver outside their set availability hours. You can override the warning if needed.

Time-Off Overlap

Flags visits that conflict with approved time-off requests. Prevents scheduling caregivers on their approved days off.

Conflict detection is non-blocking by default. You'll see a warning, but you can still proceed with the scheduling if needed. This flexibility is important for last-minute coverage situations.

Business Hours Configuration

Define your agency's operating hours to control when visits can be scheduled. Time slots outside business hours are visually dimmed on the calendar and trigger a warning when selected.

Configuration options

  • Set start and end times for each day of the week
  • Mark specific days as closed (e.g., weekends)
  • Configure holiday schedules with custom hours
  • Different hours for different days (e.g., shorter Fridays)
  • Visits outside business hours are flagged but not blocked
Example Business Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Availability Finder Tool

Need to fill a time slot? The availability finder shows you which caregivers are free during a specific date and time range. Filter by skills, certifications, or geographic proximity to find the best match.

How to use the availability finder

  • Select a date and time range you need to fill
  • View all caregivers who are available during that window
  • Filter results by skills, certifications, or distance
  • See each caregiver's other visits for the day for context
  • Assign the visit directly from the finder results
Pro tip: The availability finder is especially useful for filling last-minute cancellations. It shows you who's free right now, so you can reassign the visit in seconds.
Availability finder in AveeCare scheduling

All scheduling features included at $6/client/month.

No add-on fees, no per-visit charges, no long-term contracts.