Validation

No GPS coordinates were captured at clock-in or clock-out.

Caregiver GPS location is outside the patient's configured geofence radius.

Actual visit duration differs from scheduled duration beyond the allowed threshold.

Visit duration is implausibly long (e.g., over 16 hours) or excessively short.

Caregiver did not provide their electronic signature at clock-out.

Patient or designee signature was not captured when required by state.

Patient is missing a Medicaid ID required for Medicaid-funded visits.

No service/procedure code is assigned to the visit.

Visit requires a prior authorization number but none is on file.

The patient's authorized visit count has been fully used.

Clock-in and clock-out timestamps are identical, resulting in zero duration.

Clock-in or clock-out timestamp is in the future relative to server time.

Caregiver is missing required certifications or credentials for the service type.

No member verification method (signature, PIN, or voice) was completed.

This visit overlaps in time with another visit by the same caregiver.

Visit has a flagged issue but no exception code was provided.

Visit has an exception code but no reason code explaining the exception.

No tasks were documented for the visit from the patient's care plan.

Caregiver has not granted GPS permission on their mobile device.