How do I track a client's qualified hours or hours budget?

Give a client an hours budget: on the client's Authorizations tab choose Add Qualified Hours; the Schedule tab shows the hours allotted, used, booked and remaining, and only warns, never blocks.

Quick answer1 min readUpdated for AveeCare
Short answer

Open the client, go to the Authorizations tab and choose Add Qualified Hours. Enter the hours allotted and the start and end dates, with a name if you like, then save. The client's Schedule tab then shows a Qualified hours panel with Allotted, Used, Booked and Left. Each finished visit adds its clocked time to Used. If a visit has no clock times, its booked time counts instead.

Step by step

  1. Open the client and go to the Authorizations tab.
  2. Choose Add Qualified Hours.
  3. Enter Hours allotted, and the Starts and Ends dates. A name is optional.
  4. If some hours are already used, enter them under Hours already used.
  5. Save. The panel appears on the client's Schedule tab.

Good to know

  • It only warns. Building a schedule past the budget shows a warning, and you can still create the visits. Nothing is ever blocked.
  • Not billing. Qualified hours never go on a claim or an invoice, and they do not change a payer split or anything sent to a payer portal. They are for your own planning.
  • Dates matter. A visit counts only inside the budget's start and end dates, and only while its status is Active.
  • Edit or delete a budget with the pencil or trash icon on its card on the Authorizations tab. Deleting it removes only the budget, never any visit.
  • Who sees it? The office. Caregivers and clients do not see qualified hours.
Written by
Founding Partner, AveeCare

Builds AveeCare full-time. The AveeCare Help Center is written and maintained by the team that builds the product, so the steps in every article come from the same people who ship the features.