Short answer
Open the client, go to the Hospitalizations tab and tap Pause services. Upcoming visits in the dates you choose go on hold, and nothing is billed or paid for them. When the client returns, tap Resume services: held visits from the day you pick come back with the same caregivers.
Step by step
- Open the client from Patients.
- Go to the Hospitalizations tab.
- Tap Pause services.
- Choose the First day on hold, Expected back (optional) and a Reason, then tap Pause services.
- When they return, tap Resume services, choose Visits run again from, and tap Resume services.
Good to know
- The client stays active while paused. Their record, care plan and notes are unchanged.
- Caregivers are told their visits are on hold, and the time stays reserved for them.
- Visits during the stay stay cancelled when you resume. Only visits from the day you choose come back.
- Stopping services for good? Use Make Inactive in the client's header instead.