Short answer
Open Alerts, choose Agency messages, then Post a message. Start from a template or write your own, choose who gets it and whether it shows as a banner, a window at sign-in, or both. Add Got it, a link or a quick question, and optionally email it. Each message shows how many people have seen it, acknowledged it and answered.
Step by step
- Open Alerts and choose Agency messages.
- Choose Post a message, and start from a template or a blank message.
- Write the title and message, and add up to three buttons.
- Choose who gets it: office staff, caregivers, families, one caregiver, one client’s family or a client’s care team.
- Choose banner, sign-in window or both, how often, when it starts and ends, and whether to email it.
- Choose Post it.
Good to know
- Every sign-in until they press Got it keeps showing the window until each person acknowledges it.
- Remind the rest shows it again in the app to everyone who has not acknowledged it.
- Email replies come back to you, whether it is sent from AveeCare or from your connected mailbox.
- You can edit a live message, end it now, or duplicate it for next time.