Non-medical home care software: 2026 buyer's guide

Non-medical home care is the in-home support delivered by aides and companions that does not require a nursing license. Services include personal care (bathing, dressing, toileting, transferring, eating, continence), companion care (conversation, meal prep, light housekeeping), and assistance with activities of daily living (ADLs) and instrumental ADLs (IADLs). Most non-medical care is paid by clients privately, by long-term care insurance, by Medicaid HCBS waivers, or by Veterans Affairs benefits.

Non-medical software focuses on hourly scheduling, mobile clock-in, EVV (for Medicaid clients), care plan documentation tied to ADLs, family portal, and hourly billing with rounding rules. Skilled HH software adds OASIS-E, PDGM HIPPS calculation, 837I institutional claims, and HHVBP performance dashboards. Skilled HH software typically costs 5-10x more than non-medical software because of these features.

Pure private-pay non-medical home care is not federally required to use EVV. The 21st Century Cures Act EVV mandate applies to Medicaid PCS and HHCS. If your agency takes any Medicaid clients (including HCBS waivers), EVV is required for those visits. Most non-medical agencies grow into Medicaid; picking software with EVV export support saves a re-platform later.

Non-medical home care software ranges $5 to $25 per active client per month. AveeCare publishes pricing at $6 per active client per month, month-to-month, with EVV export support across all 50 states included. Larger vendors (AxisCare, AlayaCare, WellSky Personal Care) gate pricing behind a sales call; expect $1,000-$5,000 per month all-in for a 30-50 client agency.