Florida EVV (Tellus / Netsmart): 2026 compliance guide
The 2026 Florida EVV compliance guide. Closed-model Tellus / Netsmart is required for all Florida Medicaid PCS and HHCS providers. Requirements + integration.
- Florida is closed-model: Tellus / Netsmart is the state-mandated EVV vendor.
- Applies to Medicaid PCS + HHCS: SMMC, LTC, HCBS waivers.
- Private-pay + Medicare-only are NOT subject to Florida EVV.
- You can use your own EHR for scheduling + billing as long as EVV exports cleanly to Tellus.
- AveeCare exports to Tellus at $6 / active client / mo, EVV included.
Florida EVV overview
Florida's Agency for Health Care Administration (AHCA) administers the state Medicaid EVV program. Florida adopted the closed-model approach: Tellus / Netsmart is the state-contracted aggregator and provider system. All Florida Medicaid PCS / HHCS providers must submit EVV data through Tellus.
Providers can still use their own EHR for scheduling, billing, and care plan workflow — Tellus handles the EVV submission step. Most agencies in Florida use AveeCare or another EHR for the operational workflow and Tellus for EVV submission.
6 Florida EVV compliance requirements
Service type, recipient, date, location, provider, start, end.
Tellus expects geolocation matched to service plan.
Closed-model: required, no alternative.
Below-threshold providers face claim hold-back.
Justify EVV mismatches; corrections within state-set window.
For caregivers without smartphones; Tellus supports IVR clock-in.
AveeCare in Florida
AveeCare exports EVV data to Tellus / Netsmart for Florida Medicaid-funded visits at $6 / active client / month. Your team uses the Tellus portal for EVV submission; AveeCare handles scheduling, billing, and care plan workflow.
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