Can a service be marked done or logged instead of clocking in?

Yes. Each business-line service chooses Clock in and out, Mark done or Log it; Mark done and Log it visits stay out of EVV.

Quick answer1 min readUpdated for AveeCare
Short answer

Yes. Each service in a business line chooses how the work is proven: Clock in and out (the usual EVV visit), Mark done (the worker enters when they started and finished) or Log it (the worker enters an amount, such as 18 miles). On the phone, the visit shows Mark done or Log it instead of Start Visit. Mark done and Log it visits stay out of EVV checks and EVV exports.

Step by step

  1. Open Settings, Business lines and the line.
  2. Open Services and tap the service.
  3. Under How the work is recorded, choose Clock in and out, Mark done or Log it, and save.

Good to know

  • Pay and billing by the unit: a logged service is paid and charged per unit, such as "Mileage x 44 miles" on the pay stub and 18 x $0.80 on the invoice.
  • Services with an EVV service code warn you and ask you to confirm before they skip clocking in, because those visits would show as missing EVV clock times.
  • No signal? Mark done and Log it are kept on the phone and sent when it reconnects.
  • The office can mark a service visit done from the visit, and the no-login visit link offers Mark done too.
Written by
Founding Partner, AveeCare

Builds AveeCare full-time. The AveeCare Help Center is written and maintained by the team that builds the product, so the steps in every article come from the same people who ship the features.