Team Chat
HIPAA-compliant real-time messaging for your entire care team. Create direct and group conversations, share documents, and keep everyone coordinated — all within a secure, auditable platform.
Try Chat in DemoHIPAA-Compliant Messaging
Every message in AveeCare is transmitted and stored in compliance with HIPAA requirements. Your team can discuss patient care, share updates, and coordinate schedules without worrying about data security or compliance violations.
- Encrypted message transmission and storage
- Access controls tied to user roles and permissions
- Full audit trail of every message sent and received
- No patient data exposed in push notification previews
- Data stored on HIPAA-compliant AWS infrastructure
Direct & Group Conversations
Start one-on-one conversations with any team member or create group chats to coordinate care across multiple caregivers and office staff. Every conversation is organized and searchable.
Direct Messages
- Private one-on-one conversations
- Quick communication with any team member
- Full message history preserved
- Real-time delivery with read receipts
Group Conversations
- Add multiple participants to a single conversation
- Name your group chats for easy identification
- Ideal for care teams, shifts, or departments
- Add or remove members as team needs change
Message Features
Search History
Search through all your message history to find past conversations, instructions, or shared information quickly.
Attachments
Share documents, images, and files directly within conversations. All attachments are stored securely.
Read Receipts
Know when your messages have been delivered and read. See delivery confirmation for every message sent.
User Status
See who's online, away, or offline with real-time status indicators next to each team member's name.
Push Notifications & Unseen Badges
Mobile caregivers get push notifications for new messages so they never miss an important update. Unseen message count badges appear on the messaging icon so your team always knows when new messages are waiting.
Push Notifications
Real-time push notifications on mobile devices. Caregivers in the field are instantly notified of new messages without needing to open the app.
Unseen Message Badges
Badge counts show exactly how many unread messages are waiting. Clear at a glance which conversations need attention.
Notification Preferences
Each user can customize their notification preferences — mute specific conversations, set quiet hours, or adjust notification sounds.
All messaging features included at $6/client/month.
No add-on fees, no per-message charges, no long-term contracts.